Job Seeker
MBA/CA, with 10yrs of min exp, as a Finance Head, at a Shared Service Major, Kolkata

year_icon   8 - 15 Years

year_icon   0.0 Lacs - 0.0 Lacs

year_icon    kolkata

year_icon   Others

year_icon    Chartered Accountant

30 Jan 2020

Job description

Head - Shared Services Center



Position Summary:


Shared Services Head will be responsible to:


  • Ensure best practice across the transactional finance stream of the business,
  • Planning and delivery of an excellent centralized transactional service to the business
  • Help drive shared service strategy and performance,
  • Lead and develop a SSC finance team identifying opportunities for improvement in systems and process to drive customer satisfaction.


To succeed in the role one must be a qualified accountant, having a proven track record of managing delivery within a Shared Service financial environment


Job Responsibilities:

Key Responsibilities Include:


  • Lead team to understand, improve and document Functional, and local business processes to be more aligned to a centralized Shared Services Operations

  • Continuous improvement of systems to support the process of centralized operations and subsequent process optimization efforts

  • Work with and/or direct IT team members to develop solutions and ensure systems meet the needs of the SSC organization in terms of functionality and quality

  • Collaborate with the business Stakeholders to identify and prioritize the delivery of SSC Processes and help in optimizing existing capabilities

  • Gather requirements and instruct/develop systems designs resulting in the delivery of new systems (people/process/technology) capabilities for the SSC Processes

  • Ensure business users are adequately trained and educated in the change of business processes implemented to centralize the Transactional services


  • Develop and maintain working knowledge of Shared Services industry trends and business best practices


  • Review of SSC Master Project Plan to identify gaps and failure modes and Get Project Team on-board all on project objective, scope of work and key milestones.


  • Meeting and Communicating with Key Stake Holders to provide periodic updates


  • Provide regular direction and supervision to the team to organize and track the Phase deliverables without any potential delays as per the Project Plan


  • Prepare the SSC budget, Track Accruals and consistently adherence to the SSC budgeted plan


  • Prepare Transition Governance Rigor & Toll Gate Review Mechanism, Review risk and mitigation plan, present same to Country SSC Steering Committee


  • Review Standard Operating Procedures and ensure sign off on the documentation and Finalize list of in-scope SLA & KPI for SSC


  • Review Daily metric performance of SSC Processes, Understand pain points of key stakeholders and resolve issues and escalations


  • Review performance of SSC team , provide feedback to team members as required


Basic Educational Qualifications:




  • MBA/ CA  with robust appreciation/knowledge of information technology preferred



Desired/ Preferable:


  • Six Sigma, Lean , Project Management and Process Improvement certifications
  • Manufacturing/Industry specific experience including process owner responsibilities for policy and procedures and internal SOX controls over financial reporting in a finance shared services environment
  • Knowledge of SAP is must



Posted by

Abhijit Das

Developer at Admin